Who We Are

Our website address is https://lovyngift.com.
If you have any questions about this policy, you can contact us via email at support@lovyngift.com.

Comments

When visitors leave comments on our website, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent to help with spam detection.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you are using it. After your comment is approved, your profile picture (if any) may be visible to the public in the context of your comment.
You can read the Gravatar privacy policy here: https://automattic.com/privacy/

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors to the site may download and extract location data from images displayed on the website.

Cookies

If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
We also use cookies to enhance your shopping experience, keep track of your cart, and store login preferences.

  • Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected).

  • Screen preference cookies last for 1 year.

  • Editing or publishing content may create an additional temporary cookie that expires after 1 day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, or other articles).
Such content behaves the same way as if you visited the external website directly. These sites may collect data, use cookies, and monitor your interactions, especially if you are logged in to their platform.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.

  • For users who register on our website, we store the personal information they provide in their user profile. Users can view, edit, or delete their data anytime (except username).

  • Administrators may also access this information for store management and support purposes.

Your Rights Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided.
You may also request that we erase your personal data, except for data required for administrative, legal, or security reasons.

To make a request, please contact us at support@lovyngift.com.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Information We Collect During Checkout

While you visit and shop on Lovyngift.com, we may collect:

  • Products viewed: to show you recently viewed items.

  • Location, IP address, and browser type: to estimate taxes and shipping.

  • Shipping address: to calculate shipping and fulfill orders.

We also use cookies to keep track of your cart contents while browsing.

When you purchase from us, we collect:

  • Name, billing and shipping address, email, phone number, and payment details.

  • Optional account information (username and password).

We use this data to:

  • Send order confirmations and updates.

  • Process payments and prevent fraud.

  • Respond to customer inquiries, refunds, and complaints.

  • Comply with legal obligations (e.g., tax calculations).

  • Improve our services and offer personalized experiences.

  • Send marketing emails (if you have opted in).

We retain order data as required for accounting and legal compliance.

Who Has Access

Only authorized team members have access to:

  • Order information (items purchased, shipping details, etc.).

  • Customer data (name, email, billing/shipping address).

This access is strictly for processing orders, refunds, and providing customer support.

What We Share with Third Parties

We share information with trusted partners who help operate our store and process orders.

Payments

  • PayPal: When processing payments, your data (purchase total, billing info, etc.) may be shared with PayPal. See their Privacy Policy: https://www.paypal.com/privacy

Cache & Performance Optimization

This website uses caching to improve performance and loading times. Cached files are temporary and not accessed by third parties, except as necessary for technical support.
We may use QUIC.cloud services for caching. For more details, please visit: https://quic.cloud/privacy-policy/

📧 Contact Us
If you have any privacy-related questions or requests, please reach out to us at:
support@lovyngift.com