Refund Policy – Lovyngift.com

At Lovyngift, we take pride in offering high-quality fashion and accessories designed for individuals who appreciate both style and comfort.
Your satisfaction is at the heart of everything we do, and we are fully committed to ensuring you enjoy a seamless shopping experience with every order.

1. Refund Eligibility

  • Time Frame: Refund requests must be submitted within 14 days of receiving your order.

  • Item Condition: Products must be unused, unwashed, and in original packaging, with all tags attached.

  • Proof of Purchase: A valid receipt or order confirmation is required to process your refund.

2. Non-Refundable Items

The following items are not eligible for refunds or exchanges:

  • Sale or discounted items, including clearance promotions.

  • Customized or personalized products, unless they arrive damaged or defective.

3. How to Request a Refund

  1. Contact Us: Send an email to support@lovyngift.com with your order number, item details, and reason for your refund request.

  2. Approval: Once your request is reviewed and approved, our team will provide return instructions and the return address.

  3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method or purchasing shipping insurance to ensure safe delivery.

4. Processing Refunds

  • Once your returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 7–14 business days.

  • Please note: Original shipping fees (if any) are non-refundable, except in cases of defective or incorrect items.

5. Delayed or Missing Refunds

If you haven’t received your refund after the expected time frame:

  • Recheck your bank or PayPal account.

  • Contact your credit card company, as it may take additional time before your refund is officially posted.

  • Reach out to your bank or PayPal support, as processing times can vary.

If you have done all of the above and still haven’t received your refund, please contact us at support@lovyngift.com.